What's new since System Center Operations Manager 2007 R2

What's new since System Center Operations Manager 2007 R2

Whats new since System Center Operations Manager 2007 R2 Paul Collins & Ellis Paul Microsoft UK Session Objectives and Takeaways In this session we will cover whats new for Operations Manager since R2 including: Service Level Dashboard 2.0 for Operations Manager R2 (Features) Operations Manager 2007 R2 Visio Add-In (Extensibility) Operations Manager R2 Sizing Helper (Deployment) Operations Manager R2 Core MP Updates (Deployment) Bulk URL Editor (BUE) Tool (Features)

Operations Manager R2 Authoring Resource Kit (Extensibility) Cross Platform Updates including new platform support and ACS enablement (Features) Cumulative Updates for SP1 & R2 (Feedback) Service Level Dashboards for Operations Manager R2, What We Heard We need a way to determine the overall level of SLA compliance of our business-critical applications and identify those that are out of compliance Regulations dictate that certain applications in our

business stay compliant with the defined SLAs and we need up-to-date, real-time reports to help us do this We need visibility into how end-users experience our LOB applications Service Level Dashboard 2.0 for Operations Manager R2 Sample application tied to Service Level Tracking Metrics & Configuration demo

Service Level Dashboard 2.0 for Operations Manager R2, Additional Resources The Service Level Dashboard addresses the need for organizations to ensure that their business-critical IT resources (applications and systems) are available and performing at acceptable levels The dashboard evaluates an application or group over a selected time period, determines whether it met the defined service level commitment, and displays summarized data.

Download the solution here Integration with Visio for better diagrams, what we heard It would be great if the applications that I modeled using the DAD in R2 were dynamic and reflected the live heath state of my components We have lots of static diagrams mapped in Visio today that I would like to use as a model for my applications in Operations Manager I would like to add maps under my applications to visually represent where the components are located and keep this

displayed in my NOC Can you show me how to easily do this in Operations Manager today, Visio Add-In Export DAD models to Visio and light them up. Create brand new views in Visio and connect them to health info from OpsMgr demo System Center Operations Manager

2007 Visio Add-in, additional resources In Microsoft Visio 2007 diagrams, appropriate data can be attached to the shapes depending on the nature and domain of the diagrams Visio Add-In for System Center allows IT professionals to visualize data from the Operations Manager by generating the diagrams for each machine configured for it Download the add-in here Sizing Guidance For Deployments, What We Heard

Is there a best practice document or something to properly spec my infrastructure servers? I need to monitor about 3,000 servers What type of RAID configuration should I use for the Operational DB and the Data Warehouse DB? How many Management Servers will I need and how many agents should report to each? I need to monitor 10,000 workstations using Agentless Exception Monitoring (AEM) How should I configure the RMS to support this scenario? Operations Manager R2 Sizing Helper

Large Deployment 1k-10k computers; Scenario 6 & Advanced AEM demo Operations Manager R2 Sizing Helper, Additional Resources Interactive document designed to assist you with planning & sizing deployments of Operations Manager 2007 R2 The Operations Manager Sizing Helper is most useful when used with the Operations Manager 2007 R2 Design Guide

Download the document here Operations Manager R2 Management Pack, What We Heard Tuning is important and we need tools for tuning. For example, we dont have any type of data volume analysis reports for Discovery, to improve overall performance of environment Alerts, make alert stream more actionable Performance, lots of volume here, adds overhead We need better knowledge. For example, go down the list of problematic rules and monitors and add information to help us troubleshoot them

Please turn off event collection rules that arent actionable We need to know when agents are using too many system resources Agents are getting restarted too frequently because of memory utilization, what can we do about this? I need to know when my agents arent up to date with the latest cumulative update or hotfix, can you provide this in a view or Operations Manager R2 Management Pack Agents by version, Agent Performance & Core Monitoring Reports

demo Operational Data Reporting (ODR) Call to Action: Enable ODR and help us make MPs better r more information: New MP Deploye d to Catalog

YOU Deploy an MP Microsoft Tunes the MP YOU Tune the MP ODR

Collects Feedbac k http://blogs.technet.com/momteam/archive/2010/03/15/help-us-help-you-operational-data-reporting.aspx Operations Manager R2 Management Pack, Additional Resources Included in this release (6.1.7599.0) Identify data volume drivers Monitor agent processor time Audit agent versions Detect agent architecture mismatch

Review Operations Manager performance data more easily Improve your knowledge *Adding Operations Data Reporting Download the MP here *Very interested in customer & field feedback Bulk importing URLs, What We Heard We are hitting scale limitations when manually creating each web application we want to monitor. Can you give me a way to make the transactions

more efficient and not so taxing on my infrastructure? We have hundreds and hundreds of URLs to monitor and it literally takes days to create the monitors for each, one-by-one. Can you give me a tool or something to bulk import a big list of URLs I care about? Can I edit (add/remove) URLs in bulk easily after I create the web monitor? Bulk URL Editor (BUE) Tool View and Add sample group of business critical URLs

demo Bulk URL Editor (BUE) Tool, Additional Resources Before the R2 release of Operations Manager 2007, creating the monitors for that number of URLs was time-consuming, as each monitor had to be created manually With Operations Manager 2007 R2, you can now monitor up to 1000 URLs per watcher node and 3000 URLs per management group

Documentation on TechNet located here Management Pack Authoring, What We Heard You need a PhD to author MPs, how do you [Microsoft] author them internally? It would be great to be able to simulate a discovery offline Do you have anything that can tell me if I have followed best practices for authoring a management pack? Can you help me debug a monitor or workflow that I

thought was configured properly? System Center Operations Manager 2007 R2 Authoring Resource Kit Workflow Debugger & BPA Event 500/501 demo System Center Operations Manager 2007 R2 Authoring Resource Kit, additional resources

MPBPA which scans management packs for best practice compliance and provides automated resolution for numerous issues demo Management Pack spell checker MP Diff, which presents differences between two MPs MP Cookdown Analyzer, which identifies workflows which may break cookdown, and provides suggestions on how to fix performance issues Workflow Analyzer, provides the ability to statically analyze all types of workflows demo Workflow Simulator, providing the ability to test certain types of workflows such as discoveries, rules, and monitors without a Management Server and Management Group Download the Resource Kit here

Cross Platform Extensions, what we heard When is Operations Manager R2 going to support SUSE Linux Enterprise Server 11 for both 32bit and 64bit systems? Are you ever going to support our whole or sparse Solaris Zones? What about ACS? We enable ACS for our sensitive Windows based machines, what about ACS for our UNIX/Linux machines?

Cross Platform Extensions, additional resources Open Sourced our Providers , made available our Linux/Unix providers as open source on Codeplex to allow customers and partners to extend our platform support Novell SUSE Enterprise Linux 11 (SLES 11) support, as part of an update released October 15th we added support for Novells latest Linux release Solaris Zones support , as part of an update released October 15th we added support for Solaris virtual environments PowerShell, released support for additional PowerShell

scripts Microsoft has now succeeded in producing an enterprise server management solution that integrates with non Microsoft environments, while reducing cost and improving capacity. Andrew Gordon, Senior Server Architect, Standard Life Standard Life Cuts Operating Costs with New Server Management System Standard Life is examining strategies to reduce operating costs

while investing in market leading technology to make its infrastructure more stable and reliable. Standard Life evaluated Microsoft System Center Operations Manager 2007 Enterprise Edition and concluded that the product broadly met its

requirements. Full story at: http://www.microsoft.com/casestudies Operational costs reduced Less time spent on server migration time Server interoperability improves efficiency Updates to Operations Manager SP1, R2 and Cross Platform, what we heard

Rebooting servers requires strict change control measures. Can you give me a package of Operations Manager specific updates I can apply during these scheduled times? How do I know I have all the latest updates for R2 infrastructure or my Cross Platform Linux/UNIX real-estate for that matter? Can the Operations Manager team release cumulative updates on more of a cadence, like the SQL team does for example? I would like to have something more predictable for my organization R2 Cumulative Update 1, additional resources

Review the complete list here The fixes for some issues that are mentioned in Knowledge Base (KB) article 974722 "Support for Windows Server 2008 R2 and Windows 7 in System Center Operations Manager 2007"are also included in this update Importing a language pack causes Product Knowledge to display as Company Knowledge Cant uninstall agent from cluster node HealthService CPU spike on passive cluster node Memory leak in MonitoringHost.exe (non-paged pool memory) SRSUpdateTool.exe fails to run on SQL 2008 Agent reprocessing of old Windows events Added support for WS2008R2 and Win7 *Cumulative Update 2 (CU2) for R2 released end of April 2010

*Planning for Cumulative Update 3 underway Operations Manager 2007 SP1 Update, additional resources Review the complete list here This update provides a cumulative rollup of hotfixes for Microsoft System Center Operations Manager 2007 Service Pack 1 together with the following improvements: Support for Windows 7 Support for Windows Server 2008 R2 Support for SQL Server 2008 and SQL Reporting Services 2008 Upgrade

Additional fixes and improvements Cross Platform Cumulative Update 2 Review the complete list here Adds support for: SUSE Linux Enterprise Server 11 (both 32-bit and 64-bit) Zones (Whole and Sparse Zones) for all supported version of Solaris Defunct process fixes when Action account/Run As changed Soft partition discovery fix on Solaris systems

Agent fails to restart after supported AIX server restarts Other additional fixes This update includes Agent Update package per KB973583 Feedback, bugs & suggestions, what we heard If we are not part of a traditional TAP program, where can we go to file bugs or suggestions against the product? How often is feedback triaged and when I can expect a response from the Product Group?

Is this where I file production down issues? Where can we go to participate in a program for Beta Management Packs? Where can we point our customers to go to ask technical questions (non-production blockers)? Where do we download MPs outside the console? System Center Operations Manager Portal on Connect for SP1 and R2, additional resources Feedback

Bugs Suggestions Voting (feedback loop for .Next and CU) Surveys Beta Management Packs Important links and announcements Forums on TechNet Connect here Management Pack Catalog on Pinpoint Q&A Were here all afternoon catch us over lunch or at

the networking session 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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