Welcome [sun.stanford.edu]

Welcome [sun.stanford.edu]

1 Welcome CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 2013 New Hire Orientation Human Resources Guidewire Confidential and Proprietary Information Do Not Distribute CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Welcome to Guidewire! The goal of this meeting is to make your new-hire experience as smooth as possible and provide you with necessary tools and resources 4 Agenda Introductions Your New Hire Packet

Who We Are Presentation The Wiki Support Teams & Programs US Benefits CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 5 Tell Us About You Your Name Position Location CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 6 Your New Hire Packet US Specific - Benefits and 401k Information - Employee Handbook on ESS - Payroll Information

- State specific documents - New Hire Guide - Prior 401k & HSA Contribution For Everyone - Books from Marcus - Values and Practices presentation - Overview of Property & Casualty Insurance CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 7 The Who We Are Presentation Learn about our history, business and Guidewire values Hosted once a month by one of the co-founders or a member of the mteam A meeting invitation will follow CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 8

Meet the mteam MARCUS RYU NEIL BETTERIDGE KAREN BLASING KEN BRANSON BEN BRANTLEY BRIAN DESMOND WINSTON KING DAN GORDON JEREMY HENRICKSON PRISCILLA HUNG

MICHELLE LYNCH EILEEN MAIER KEITH STONELL JEFF PROUDFOOT BRIAN MOORE ALEX NADDAFF HELEN REID CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. STEVE SHERRY IAN TAVENER 9

Our Functional Organization Professional Services Operations/ Corporate Development Marketing CEO Product Development Sales Finance CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 10 Company Values

Integrity Tell the truth to customers and employees Rationality Make decisions based on facts and logic Collegiality Work as a community of equal professionals CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 11 Company Goals FY 2013 Maximize license revenue growth in FY13 Win market leadership in key segments Improve margins and profitability Talk to your manager about how to align these priorities with your job responsibilities

CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 12 We Are Growing Reached 1000 employees in March 2013! As of 07/31/2013 Total HC ~ 1149 POLAND (12) GERMANY (13) CANADA (78) UK (78) ITALY (5) BEIJING (4) IRELAND

(112) UNITED STATES (780) FRANCE (14) HONG KONG (1) AUSTRALIA (25) CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. JAPAN (23) 13 Global Headcount by Function As of 07/31/2013 0.70% 1.74%

6.88% G&A 5% Professional Services 4.53% Product Development 11.75% Sales Sales 47.26% 11% Professional ServicesMarketing

43% Product 27.15% Development 32% CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Product Marketing Operations G&A 14 Foster City Office Dress Code Work Hours Guidewire Floors: East Tower 7th, 8th West Tower 5th, 8th Kitchen Snacks and Drinks

Summer Company Picnic Thirsty Thursday Boomerang Express Dry Cleaning Peninsula Jewish Community Center PJCC CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 15 Bay Area Best Place to Work Received award 4 years in a row Employee voted CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 16 The Wiki Company Intranet: http://wiki/index.php/Main_page People Page: Employee Photo Directory Portal: Blogs, articles, company information from PS

WebEx: Online Collaboration, IM, or phone conferencing CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Meet the Support Teams Corporate Services Payroll Accounts Payable Facilities Information Technology Legal Human Resources 18 Corporate Services

Administrative Company-wide events / Meetings Open door policy to Event Planning mteam Manage executive calendars Executive travel Executive errands Executive event support Internal event support Employee surveys External-facing Meetings

Culture & Communications Roundtable Lunches Calendar and Budgeting planning Wiki People Page On-site or off-site venues Catering orders Employee surveys Collaboration with IT Day of event support All Hands Company

meeting (4x a year) Content/Agenda planning Day of event support Annual Company Picnic Holiday Events Analyst Day Connections Executive Briefings and Roadmaps Meetings HQ Visits CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Contact: [email protected]

19 Payroll Contact US & Canada Payroll at: [email protected] Pay Date/Payroll Schedule First Paycheck Direct Deposit Tax Forms ADP IPAY Payroll by country: UK - [email protected] / France [email protected] Germany [email protected] / Italy [email protected] Ireland [email protected] / Poland [email protected] Austria [email protected] / Netherlands [email protected] APAC js[email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 20 Accounts Payable: Travel and Expense Expense Reports

- Empire (PS employees) - Concur (non-PS employees) The Travel and Entertainment (T&E) policy Direct Deposit for expense reimbursement US & Canada AP: [email protected] EMEA AP: [email protected] Australia & New Zealand: [email protected] China: [email protected] Japan: [email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 21 Concur Travel & Expense Demos of Peak/Concur system is available on the Wiki - Note: New Hire access to Concur Travel (to book travel) will not be available until 24 hours after you are in our HR System - Contact Travel at: [email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 22

Health Coverage and Resources When Traveling ACE Business Travel Accident Insurance and Assistance Program is applicable to all employees for business and personal trip US & Canadian Employees out of area health coverage available on the Wiki: http ://wiki/index.php/Worldwide_Coverage_Plans_and _Information Workers Compensation Insurance Get the help you need and notify [email protected] should you have an on-the-job injury/illness. CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 23 Key Areas of Support Provided by Facilities HQ Facility, Security & Services

Access badges for Foster City employees Visitors ID for all employees Parking, Fitness Center, Security and Janitorial Services Lease management, Space Planning, Reconfigurations and Vendor Tracking Business Card Ordering Conference Rooms & Floor maps Health and Safety Emergency Action Plan (EAP) Floor Warden Training (Please Contact [email protected]

com if you are interested in volunteering) Ergonomic Training, equipment and Evaluations PJCC Fitness Center Snacks, Kitchens and Office Supplies North American Travel Program Travel Agency Management Concur Travel Online Booking Tool Negotiated Travel Contracts: Air, Hotel and Rental Car.

Where to book travel travel.guidewire.com Questions: [email protected] Contact: [email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 24 Facilities Procurement is managed by the Facilities Department Policy and procedure can be found on Wiki under Finance Purchase Order required for any goods and/or services over $1,000 USD Contact purchasing in the appropriate region:

- [email protected] - [email protected] - [email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 25 Emergency Action Plan Emergency Action Plan Where to Find the Documents Communication This plan is in place to ensure employee safety around emergencies during regular hours and after hours. The EAP is a written document detailing and organizing the actions and procedures to be followed by employees in case of a workplace emergency. http://wiki/index.php/Emergency_Action_Plan.

It is the responsibility of all employees to review this information regularly. The Campus system uses Alarm and Strobe lights. Pull stations are located all floors, including near exiting stairwells. The location can also be found on the Evac Plans posted on each floor. Emergency Reporting, 911SM Fire Dept 650.522.7170 CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 26 Employee Action Plan Assembly Area Key Points for all personnel to follow during evacuation DO stop all work. DO exit through nearest door, and go directly to Assembly Area. DO NOT stop at your desk or work

station for personal belongings. DO NOT go to the restroom. DO NOT return to the building until advised to do so. DO NOT attempt to move vehicle(s) unless instructed to do so. DO NOT block emergency vehicle thoroughfares. CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 27 Information Technology Team Where and how can I get IT assistance? Helpdesk Hours (PST) - 8 a.m. to 6 p.m. (Foster City, US) - 1 a.m. to 8 a.m. (Dublin, Ireland) If you need IT assistance please email - [email protected] Call extension 6800 or dial direct 650-357-6800

After hours critical IT emergency: call 800-507-2816 CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 28 What Software Do We Use? Email Client Email Backend Phone Online Meetings Instant Messaging Wiki Virtualization Source Control Bug Tracking CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Outlook 2010 Exchange 2010 Software (X-lite) or Hardware WebEx

WebEx Connect MediaWiki Vmware, Citrix XenServer Perforce, GitHub, SVN Jira 29 Legal - Key Areas of Support Provided by the Legal Department Corporate Governance Policies and Guidelines Securities Regulations Patents Trademarks

Contracts Non-Disclosure Agreements (NDAs) Confidential Whistleblower: WINSTON KING Vice President, General Counsel and Secretary Foster City, CA Contacts: General legal matters: [email protected] [email protected] [email protected] [email protected] [email protected] Contract signature requests: [email protected] Website: http://www.openboard.info/GWRE/ Email address: [email protected] Phone number: 1-866-375-8595

CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. NDA signature requests: [email protected] 30 HR Team HELEN REID Vice President, Human Resources & Administration Recruiting HR Business Partners Compensation & Benefits Training & Development

Global Mobility / Immigration Support Contact: [email protected] HR Programs Performance Review The formal annual Performance Review happens once a year in fall Merit increase is incorporated with the review schedule Bonus Program Employees who are on a target bonus plan and started prior to May 1st are eligible for current fiscal year payout. Our fiscal year is from August 1 st to July 31st. Employees on a variable compensation plan are not eligible. CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 31 Recruiting TRACI MCCULLEY Global Recruiting Director Recruiting Business Partners assigned by Region / Function Manages Employment Branding / Talent Acquisition / Interview Process /

Schedule Coordination / Offer Process Manages Employee Access to Jobvite, where you can share our positions with your social networks or submit referrals Manages Employee Referral Program Regular full-time employees are able to participate The cash award is payable after the referred candidate has completed 3 months of active employment Technical (PD & PS), Sales, & Marketing roles the payout is $4,000 G&A / Administration roles the payout is $2,000 Hard to Fill Roles (announced by Recruiting) payout is $6,000 Recommendation / Lead Bonus payout is $500 if you have a contact but want to have recruiting team recruit and get resume CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Mandatory Harassment Prevention Training for People Managers AB1825 Californias Sexual Harassment Training Law Adopted as company-wide policy 2-hour Supervisor Anti-Harassment

training hosted through Lawroom.com Must be completed within 90 days of hire or promotion CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 32 New Hire Restricted Stock Units 34 When will I receive my RSU Grant? Upon Board Approval, New Hire RSU grants are approved once per quarter: - Approvals occur in March, June, September, and December - Grant submission for approval is dependent on your hire date E*Trade email notifications for account activation

and grant acceptance will be sent within 1 month from grant date. Every employee is automatically set up with an E*Trade Employee Stock Plans Account. Contact: [email protected] CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 35 What is a Restricted Stock Unit (RSU)? Right to receive shares of Guidewire common stock No cost to acquire the shares price is $0 Shares issued upon vesting - Continuous employment by Guidewire from grant to vest dates is required RSU shares are considered taxable income Vesting Schedule New Hire RSU awards vest over 4 years 25% vests after 1 year of service and quarterly

thereafter for the remaining 3 years CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. U.S. Benefits 37 The U.S. Benefits Package Welfare Plans Income Protection Life, AD&D, Short-Term Disability Long-Term Disability Other Benefits Health & Related Medical (HMO, PPO, HSA) Dental Vision FSAHealth Care

FSAHealth Care Limited FSADependent Care CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Retirement 401(k) Savings Plan Company Match Vacation and Sick Pay Holiday Pay Commuter Check Employee Assistance Program 38 Eligibility and Effective Dates Eligibility Effective Dates Employees

Upon Hire Regular Regular work work 30+ 30+ hrs/week hrs/week FSA - 1st of mo following hire Domestic Partners (Med, (Med, Den Den & & Vision) Vision) Living Living together together as as if if married

married Affidavit Affidavit All other planshire date Qualifying Events 1st of month following date of qualifying event Dependents Medical Until Until age age 26 26 CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Must enroll within 30 days of event

39 Employee Contributions Guidewire Employer Contributions except Anthem Blue Cross H.S.A. compatible plan. Guidewire will cover 100% of the employee and any dependents enrolled in the Anthem Blue Cross H.S.A. - 90% for employees - 70% for any dependents - Pre-tax deductions taken semi-monthly via payroll http://files/network/TeamInfo/wikiinfo2008/HR/2012_Employee _Contributions.pdf CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 40 Our Medical Plans Health Maintenance Organization (HMO) (Calif only)

Preferred Provider Organization (PPO) (National) Health Savings Plan (HSA PPO) (National) CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Designated Primary Care Physician (PCP) Referral required to see a Specialist No deductible $15 co-pay for office visits Freedom to choose providers $20 co-pay for in-network office visits Co-insurance -after deductible

High deductible PPO Save pre-tax to HSA account to pay expenses 41 HSA Concept: Two Parts The HSA Eligible Medical Plan is required to open up an HSA HSA Eligible Medical Plan HDHP High Deductible Plan + Health Savings Account Checking/Savings Account Pays for Healthcare Expenses CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.

42 Doctor Visit ProcessPPO vs. HSA PPO PPO HSA PPO Show ID to Provider Pay $20/visit No co-pay Provider will submit claim to Anthem Anthem will send EOB to you and provider Pay claim with after-tax dollars, Pay claim with after tax dollars, or with pre-tax FSA Health funds or pre-tax HSA savings account CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 43 Is HSA Right for You?

Pros Cons Guidewire pays 100% of premiums High deductible cash flow concerns Savings and earnings tax-free (Brokerage Link) No HSA tax deductions in most states HSA accounts are portable Self-administration and record keeping Pay for medical, dental, and vision expenses; long-term

care premiums; COBRA, etc. CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Learning how HSAs work 44 Metlife Dental Covered Services Deductible Preventive Basic Services Major Annual Benefit Cap Orthodontia (to age 19) CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. In-Network Out-of-Network

$50 per person per year 100% (deductible waived) 90% 60% 80% 50% $2,000 $1,500 50% to $1,500 lifetime 45 VSP Vision Covered Services Copayment Exams Lenses Frames Contact Lenses

Laser Vision Correction In-Network Out-of-Network $20 per person per year Once every 12 months Once every 12 months Once every 24 months $120 allowance, 20% off amount over your allowance Once every 12 months in lieu of frames/lenses $120 allowance for contacts and the contacts lens exam (fitting & evaluation) Average 15% off regular price or 5% off promotional price CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 46 Medical and Dental/Vision Opt-out Credit Waiver medical and dental/vision

GW pays your $200/mo. Sign Waiver Agreement CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Taxable Income 47 Flexible Spending Accounts (FSA) Pretax Savings Account Who Can Enroll? FSA Health Care Medical, dental and vision care expenses Any EE not

enrolled in HSA Health Limit Limited FSA Dental and vision expenses only HSA PPO enrollees Dependent Care Dependent care expenses Eligible dependent Claimed on Fed Tax Form 2441, Child(ren) under 13 years old, Mentally/physically unable to care for self $2,500 Dependent $5,000 (2,500 if married and filing separately)

Limit Use it or lose it SAVE YOUR RECEIPTSclaims substantiation is required Only a qualifying event allows you make changes to plan Domestic partners ineligible. CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 48 Commuter Checks Flex-Plan Services General Information Maximum Monthly Limit Enrollment Information Election Deadline Buy transit passespre-tax through payroll Passes can be purchased in any denominations Checks mailed to your home address

$125 for transit/vanpool $240 for parking Register online New election and changes made by the 10 th of the month will take affect following month CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 49 Life Insurance Basic Life Insurance Accidental Death and Dismemberment Accelerated Life Benefit Spouse (domestic partner ineligible) Child(ren) Company Paid

Voluntary (You Pay) 2 X annual base Up to $500k ($150k Guarantee 1st 30 days only) $500k max 2 X annual base Up to $500k $500k max Pays up to 50% if terminally ill Not available 100% of your election up to $500k ($25k Guarantee ) 100% of your election up to $10k Company paid Life Ins Premiums > $50k is taxable Evidence of Insurability (EOI) form is required over Guaranteed amounts. Effective date first of month following approval.

CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 50 Disability Benefits Coverage Maximum Waiting Period Short Term DisabilitySTD Long Term DisabilityLTD 60% of weekly base salary $2,900/wk 7 days 60% of monthly base salary $12,500/mo 90 days Up to 2 years Duration

Benefit Integration Taxable benefit Up to 13 weeks (Longer if incapacitated) State Short Term Disability Social Security and workers compensation Other income Yesif company pays premiums Yes Noif you pay premiums CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 51 EAP Program - LifeBalance COUNSELING Offer support and guidance

Offer in-person appointment, if needed Develop action plan CARE GIVING Sickness and Care Giving Elder Care Special Needs CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. RELOCATION Relo Information Parental Tips on Moving Community Resources Schools www.lifebalance.net PARENTING

Prenatal Planning Adoption Child Development Parenting Skills Child Care COLLEGE Pre-college planning Adult Re-entry Programs 52 Welfare Benefits Enrollment Deadline

Where to Enroll Impacts ID and Debit Cards 30 days from your date of hire Enroll through Employee SelfService (ESS) Allow 24 weeks delivery to home for Medical only CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 53 U.S. Employee Self Service ESS https://portal.adp.com/public/index.htm CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information.

54 U.S. Handbook on ESS https://portal.adp.com/public/index.htm CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 55 Qualifying Events and Changes Change in work hours New Address moves you outside of plans service area Loss or new coverage elsewhere Marriage or divorce (new or end of domestic partnership)

Birth or adoption Death in the family Notify HR within 30 days of event date via ESS CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 56 Guidewire 401k Retirement Plan New Hires will be automatically enrolled with a 6% deferral (pre-tax) to one of the life cycle funds based on your age If you wish to change your contributions or investment, go to: https://401k.fidelity.com Fidelity login instructions will be sent to you by mail or find instructions online via benefits portal CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 57

Guidewire 401k Retirement Plan Fidelity Eligibility Sources Plan Contribution Limits All employees upon date of hire Pre tax 401k or after tax Roth 401k Up to 60% of gross income (up to 100% for catch up) 2013 IRS Maximums $17,500 Catch-up$5,500 if you turn age 50 this year. Combined pre tax 401k and Roth 401k may not exceed these limits. Guidewire Match Rollovers Loans Beneficiary Enroll Now

CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. $.25 on the dollar up to 8% of your contribution to a maximum of $2,000 per calendar year You may roll over assets from another qualified plan Minimum $1,000, up to 50% of your vested account balance up to $50,000 Please designate beneficiary in the Fidelity website www.401k.com 58 Time Off Policy Vacation Time Off Length of Service < 2 years 24 years 4+ Semi-mo accrual 5.0 5.67 6.67

Annual Accrual 15 days 17 days 20 days CAP 210 hrs 240 hrs 280 hrs Sick Time Off 5 days per calendar year to all eligible employees. Use it or lose it. Requesting time offWeb-based PTO Request Leaves of AbsenceContact HR HolidaysSchedule on ESS US Holiday Shutdown 3 days CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. 59

http://www.filice.com/benefits/guidewire Contact our Benefits HelpDesk Rep: Eric Pogue at [email protected] or 925.299.7212 CONFIDENTIAL. Guidewire Software, Inc. Proprietary and Confidential Information. Thank you Questions?

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