Finding True Measures for Chaplaincy Outcomes. Rev. Kevin

Finding True Measures for Chaplaincy Outcomes. Rev. Kevin

Finding True Measures for Chaplaincy Outcomes. Rev. Kevin Massey, BCC Advocate Health Care Metrics of Chaplaincy Volume Statistics of visits, sacraments, materials distributed Not a metric of quality Patient Satisfaction

Difficult to ascribe differences specifically to the chaplain Not a metric of quality of individual acts 2 3 What about Health Outcomes? In general, during a hospitalization, all of the interdisciplinary team are treating the patients primary

diagnosis, e.g. Congestive Heart Failure What is the chaplain treating? Does the chaplains work contribute to the treatment of the primary diagnosis? What if chaplaincy were focused ONLY on contributing toward the treatment of the primary diagnosis? 4

Treating the Primary Diagnosis Chaplain contributions toward treating the primary diagnosis: Improving coping Enhancing compliance with treatment Aligning patients care plan with patients values Kindling of Hope Promoting courage through meaning making

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