Compassion - NHS Employers

Compassion Part of the DNA of Care Programme Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects Compassion The whole idea of compassion is based on a keen awareness of the interdependence of all

these living beings, which are all part of one another, and all involved in one another. Thomas Merton Photo Henri Rahman Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects

Compassion, kindness and community Penny Campling 2013 Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects Kindness and kinship Cynd (Old English) = nature, family, lineage kin Kindness implies the

recognition of being of the same nature as others being of a kind in kinship. Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects Compassion fatigue It is not enough simply to aim to reduce staff stress levels.

We should be promoting the idea that humans can flourish in the workplace. Photo Pip Hardy Michael West, 2016 Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects

Caring for those who care Compassion is experienced by staff as a result of the thoughtful, caring, and empathetic actions of others. NHS England Commissioning for compassion guide We must show the same care and consideration to ourselves and our colleagues as we do to those we serve. Leading change, adding value Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects

Compassion in the workplace I cannot emphasise enough how meaningful it was to me when care-givers revealed something about themselves that made a personal connection to my plight. The rule books, Im sure, frown on such intimate engagement between care-giver and patient. But maybe its time to rewrite them. Photo courtesy The Schwartz Center

Kenneth Schwartz Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects The DNA of Care The intertwined relationship between patient care and staff well-being has been likened to the double helix. And so the stories we tell each other are like the DNA of care, transmitting

information and shaping cultures, offering learning opportunities and, sometimes, healing. Pip Hardy and Tony Sumner, 2016 Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects Two sides of the same coin Staff experience drives patient experience. Focusing on this

relationship could be the most important move for the healthcare system to make. Karen Deeny, 2017 Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects Compassion for everyone

Photo Pip Hardy Both staff and patients need care, compassion and respect. Professor Michael West 2014 Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects DNA of Care stories of compassion

Stay Impermanence Tears Critical care Making a difference Compassion: a facilitators guide

The wooden soldier You can do this! Touch Time to care Baby steps Part of the DNA of Care programme NHS England and Pilgrim Projects Stay

www.patientvoices.org.uk/flv/1019pv384s.htm Stay Part of the DNA of Care programme Rachel Scanlan 2016 NHS England and Pilgrim Projects Impermanence www.patientvoices.org.uk/flv/1028pv384s.htm Impermanence Part of the DNA of Care programme

Natasha Curran 2016 NHS England and Pilgrim Projects Tears www.patientvoices.org.uk/flv/1008pv384s.htm Tears Part of the DNA of Care programme David Charlton 2016 NHS England and Pilgrim Projects

Critical care www.patientvoices.org.uk/flv/1011pv384s.htm Critical care Part of the DNA of Care programme Louise Samuel 2016 NHS England and Pilgrim Projects Making a difference? www.patientvoices.org.uk/flv/1012pv384s.htm Making a difference?

Part of the DNA of Care programme Denise Jones 2016 NHS England and Pilgrim Projects The wooden soldier www.patientvoices.org.uk/flv/1015pv384s.htm The wooden soldier Part of the DNA of Care programme Steven Yull 2016

NHS England and Pilgrim Projects You can do this! www.patientvoices.org.uk/flv/0996pv384s.htm You can do this! Part of the DNA of Care programme Elaine Brand 2016 NHS England and Pilgrim Projects Touch

www.patientvoices.org.uk/flv/1006pv384s.htm Touch Part of the DNA of Care programme Damon Kamming 2016 NHS England and Pilgrim Projects Time to care www.patientvoices.org.uk/flv/0998pv384s.htm Jacqueline Richardson 2016 Time to care Part of the DNA of Care programme

NHS England and Pilgrim Projects Baby steps www.patientvoices.org.uk/flv/0997pv384s.htm Baby steps Part of the DNA of Care programme Ann Pettit2016 NHS England and Pilgrim Projects Questions for reflection

What do you understand by compassion? How do you think these stories illustrate compassionate care? In what ways (if at all) do these stories change your ideas about compassion? In what ways do you show compassion for yourself? For your colleagues? How far do you think compassionate care for patients relies on compassionate care for staff? Compassion: a facilitators guide Part of the DNA of Care programme NHS England and Pilgrim Projects

Questions for reflection What three things does xx story focus your attention on, in terms of what you (or we) should do next? Having seen xx story, what is the one thing you feel compelled to do immediately? How do the DNA of Care stories capture the importance of asking all staff what matters to you?? Compassion: a facilitators guide Part of the DNA of Care programme

NHS England and Pilgrim Projects Questions for reflection Which elements of compassion do the stories you have seen support the development of a compassionate culture? How do the stories you have seen highlight the risks of not developing compassionate cultures? How can the DNA of Care stories help us to rewrite the rule books, to make more personal connections and have the courage to embrace vulnerability? Compassion: a facilitators guide

Part of the DNA of Care programme NHS England and Pilgrim Projects

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