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SERVICES RELATED TOHEALTHY AGINGServices Related to Healthy Aging Edmonton Southside Primary Care Network1

THIS BOOKLET IS A LIST OF SERVICES FOR PEOPLE LIVING WITH .2Alert Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Care Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4A. Publicly Funded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4B. Private Agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4C. Nanny Agencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Counselling Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Crisis Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Dental & Denturists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8A. Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8B. Denturists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Education and Support Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Financial and Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12A. Financial Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12B. Legal Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Hearing Aids and Audiologists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Home Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14A. Housekeeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14B. Yard and Garden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Housing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Meal Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16A. Meal Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16B. Grocery Shopping and Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17C. Food Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Medical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18A. Alberta Health Services Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18B. Medical Laboratory Home Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18C. Other Medical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Outreach Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Personal Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21A. Library Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21B. Religious Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22C. Social Outings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Respite and Day Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22A. Respite Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22B. Day Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Transportation Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23A. Bus Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23B. Taxi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24C. Alternative Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24D. Other Potential Transportation Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Edmonton Southside Primary Care Network Services Related to Healthy Aging

ALERT SYSTEMS1Alert SystemsThese are alert systems that connect people up with anemergency response.DirectAlertLifecall Medical Alert1-800-661-5433www.lifecall.ca24-hour personal medical alarm consisting of a 2-way voicecommunicator unit and a personal help button.1-877-391-1767www.directalert.caA 24/7 emergency alarm system that connects individuals withemergency response.One Call AlertGood Samaritan TelecareProvides 24/7 medical alert monitoring.(780) 9www.onecallmedicalalert.comSafe Guard8861 75th Street, Edmonton, ABOffers 24-hour monitoring support and response services toindividuals in all ages and alaxy Medical Alert SystemsProvides 24/7 medical alert systems including two-way voicesystems, fall-detectors, and a mobile GPS personal emergencyresponse 7 medical alert his is a 24/7 two-way medical alert response system.Services Related to Healthy Aging Edmonton Southside Primary Care Network3

CARE SERVICESAlberta Male Nursing Services(780) 443-2601Bayshore Home Health Care Services(780) 801-3880www.bayshore.ca2Care ServicesThis is a listing of services such as nursing,homemaking, and personal care. There are three typesof services: publicly funded, private agencies, and nannyservices.A. PUBLICLY FUNDEDHome Care Program (Alberta Health Services) –Community Care AccessCare Givers Home Health Care Inc.(780) 406-0678www.caregivershomehealthcare.comCatholic Social Services’ Home Support Program(780) 432-1137Provides home services in areas such as life skills, servicecoordination, emotional and social support, financial and medicalsupport, and monitoring and supervision.(780) 496-1300 (24 hours)Publicly funded personal and health care services for clients ofall ages living in a private residence or other private residentialsettings.For health related or personal services that will come to yourhome (such as dentists, denturists, lab services, X-ray, hairdresser, food care, or pharmacists), access A Guide to Mobilityand Independence through this link:http://www.mard.ualberta.ca/en/Resources/ /media/mard/Mobility Guide 7th Edition Feb 8.pdfB. PRIVATE AGENCIESCBI Home Health Edmonton(780) 488-7282www.cbi.caComprehensive Home Option for Integrated Care ofthe Elderly (C.H.O.I.C.E.) ProgramFor information about or enrollment about the program, callAlberta Health Services at:(780) 496-1300Two locations in Edmonton:The private agencies listed below may provide some or all of thefollowing services for varying fees: Good Samaritan Place: (780) 413-3500 Dr. Gerald Zetter Centre: (780) 431-3901 Personal carewww.gss.org/services/choice-program Meal preparation Light housekeeping Companion Respite Nursing RN, LPN4Edmonton Southside Primary Care Network Services Related to Healthy AgingClassic Life Care(780) 428-2750www.classiclifecare.com

Nurse Next Door(780) rs.ca(780) 737-4323www.nursenextdoor.comProvides home care services and living assistance.Residential Aide Placement Service(780) 425-5450www.rapsedm.orgThe Compassion Network(780) 432-1676 (24/7)www.thecompassionnetwork.caRetire at Home ServicesProvides home care and support.(780) comEdmonton Senior Companion Service(780) 461-4748www.seniorservicesedmonton.caProvides a range of homecare services.Provides warm, customized companionship for seniors in homeor in long-term care facilities.Saint Elizabeth Home Health Care ServicesFour Corners Health Services(780) 732-0060Provides home care and support online, in person, and overthe phone.Golden Heart Home Care Services Ltd.Senior Homecare by Angels(780) 476-5027(780) 487-4256www.seniorhomecarebyangels.comHome Care Network Inc.(780) orkinc.comCARE SERVICESComfort ona County (Sherwood Park) Family andCommunity Support Services(780) ommunityservicesHome Instead Senior Care East Edmonton: (780) 851-1837 West Edmonton: (780) 851-1856www.homeinstead.comMavencareSupportive Outings and Services Inc.(780) 952-7923www.soscaregiver.caProvides in home respite care and an assisted driving servicefor seniors.(587) 400-2333www.mavencare.comPersonalized home care services.Services Related to Healthy Aging Edmonton Southside Primary Care Network5

CARE SERVICES COUNSELLING SERVICSSupports for Artspace Independent Living(S.A.I.L.) Inc.(780) 426-3472www.artspacehousing.comWild Rose Caregivers Ltd.(780) 756-2700www.wildrosecaregivers.com3C. NANNY AGENCIESNanny agencies provide matching services for those requiringpersonal assistance and individual caregivers.Counselling ServicesThis is a listing of organizations that provide differenttypes of counselling services.Catholic Social ServicesAlberta International Domestic Agency(780) 986-9368(780) 391-3233www.cssalberta.caTherapeutic counselling to individuals, couples, and families byclinical social workers or registered psychologists.Can-Phil Pacific AgencyDay, evening, and Saturday appointments are available.(780) 490-5445www.canphilpacific.comEast, central, and south Edmonton offices.Home Makers General Domestic Services(780) 474-6261www.homemakersservice.caInternational Nannie and Homecare Ltd.1-800-820-8308www.internationalnannies.comCity of Edmonton – Individual and Family Well-being(780) 496-4777Provides free counselling for citizens of Edmonton.Drop-In Single Session Counselling(780) 424-6103www.dropinyeg.caMultiple locations throughout Edmonton.Offers free counselling on a walk in basis.Preferred Personnel of Canada Inc.(780) 430-7987www.preferrednannies.comThe Family Centre(780) 424-6103www.the-family-centre.comProvides individual, couple, family, and group counselling for awide range of issues.6Edmonton Southside Primary Care Network Services Related to Healthy Aging

COUNSELLING SERVICS CRISIS SERVCIESJewish Family Services(780) 454-1194www.jfse.orgCounselling for families.Outreach services for older adults and their adult children.9am to 5 pm Mon – Fri, after hours appointments maybe scheduled.Fee based on ability to pay.4SAGE (Senior’s Association of Greater Edmonton) –Senior’s Social Work Services(780) 423-5510www.mysage.ca15 Sir Winston Churchill Sq.Drop in counselling every Thursday between 10am and 2pm.Crisis ServicesNeed to talk to someone right away? Theseorganizations provide staffed phone lines andreferral services.Canadian Mental Health Association’s OnlineCrisis Chatwww.edmonton.cmha.ca/programs services/online-crisis-chatNo cost.Offers short term supportive listening, information, and referralon local services and resources that can be accessed online.Salvation Army Family Services(780)424-9222www.salvationarmy.caCommunity Urgent Services and Stabilization TeamOffers Pastoral Care and Christian counselling.(780) 342-7777Offers a range of community-based integrated and recoveryfocused assessments and stabilization services to people whoare experiencing a mental health crisis.Ukrainian Canadian Social Services(780) 471-4477www.ucss.infoResponds to the needs and interests of both the UkrainianCommunity as a whole and individuals through its wide rangeof services.Distress Line Within Edmonton: (780) 482-HELP (4357) Outside of Edmonton: 1-800-232-7288www.crisissupportcentre.comWelcome Centre for Immigrants24/7 confidential, non-judgemental support and referral foranyone experiencing difficulties.(780) 462-6924http://wciedmonton.caOrganization designed to guide and support immigrants throughthe tapestry of information and resources available in Edmonton.Help provided in violent/suicide situations.Family Violence Info LineYWCA Counselling Centre(780) 310-1818(780) 970-6501www.ywcaofedmonton.orgA 24-hour information line for advice and referrals.Available in 170 languages.#400, 10080 Jasper Avenue OfficeTrustworthy and reputable source for counselling services.Services Related to Healthy Aging Edmonton Southside Primary Care Network7

C R I S I S S E R V C I E S D E N TA L & D E N T U R I S T SS.A.G.E. (Seniors Association of Greater Edmonton)Safe House Intake(780) 702-1520www.mysage.caMonday to Friday 9am to 4:30pm.Provides up to 60 days of free, safe housing for seniorsexperiencing elder abuse.Senior’s Protection Partnersh