CQEASQ Certified Quality EngineerExam Summary – Syllabus – Questions

CQE Sample Questions and Exam SummaryTable of ContentsIntroduction to CQE Exam on Certified Quality Engineer. 2ASQ CQE Certification Details: . 2ASQ CQE Exam Syllabus: . 3I. Management and Leadership (15 Questions) . 3II. The Quality System (15 Questions) . 4III. Product and Process Design (25 Questions). 5IV. Project Management (32 Questions). 5V. Continuous Improvement (30 Questions). 7VI. Quantitative Methods and Tools (43 Questions). 7CQE Sample Questions: . 10Answers to CQE Exam Questions: . 12CQE - ASQ Certified Quality Engineerpg. 1

CQE Sample Questions and Exam SummaryIntroduction to CQE Exam on Certified QualityEngineerTo achieve the professional designation of Certified Quality Engineer from the ASQ,candidates must clear the CQE Exam with the minimum cut-off score. For those who wishto pass the ASQ CQE certification exam with good percentage, please take a look at thefollowing reference document detailing what should be included in ASQ Quality EngineerExam preparation.The ASQ CQE Exam Summary, Body of Knowledge (BOK), Sample Question Bank andPractice Exam provide the basis for the real ASQ Certified Quality Engineer exam. Wehave designed these resources to help you get ready to take Certified Quality Engineer(CQE) exam. If you have made the decision to become a certified professional, wesuggest you take authorized training and prepare with our online premium ASQ QualityEngineer Practice Exam to achieve the best result.ASQ CQE Certification Details:Exam NameCertified Quality EngineerExam CodeCQEExam FeeUSD 498RetakesUSD 298ASQ MemberUSD 348Application FeeUSD 70Exam Duration330 MinutesNumber of Questions 175Passing Score550/750FormatMultiple ChoiceBooksCertified Quality Engineer Certification PreparationThe Certified Quality Engineer Handbook, Third EditionSchedule ExamBook Your ExamSample QuestionsASQ CQE Exam Sample Questions and AnswersPractice ExamASQ Certified Quality Engineer Practice TestCQE - ASQ Certified Quality Engineerpg. 2

CQE Sample Questions and Exam SummaryASQ CQE Exam Syllabus:I. Management and Leadership (15 Questions)- Explain how modern quality has evolved from quality controlthrough statistical process control (SPC) to total qualityA. Qualitymanagement and leadership principles (including Deming’s 14Philosophies andPoints), and how quality has helped form various continuousFoundationsimprovement tools including lean, six sigma, theory ofconstraints, etc. (Remember)B. The QualityManagementSystem (QMS)1. Strategic planning- Identify and define top management’s responsibility for theQMS, including establishing policies and objectives, settingorganization-wide goals, supporting quality initiatives, etc. (Apply)2. Deployment techniques- Define, describe, and use various deployment tools in support ofthe QMS: benchmarking, stakeholder identification and analysis,performance measurement tools, and project management toolssuch as PERT charts, Gantt charts, critical path method (CPM),resource allocation, etc. (Apply)3. Quality information system (QIS)- Identify and define the basic elements of a QIS, including whowill contribute data, the kind of data to be managed, who willhave access to the data, the level of flexibility for futureinformation needs, data analysis, etc. (Remember)C. ASQ Code ofEthics forProfessionalConduct- Determine appropriate behavior in situations requiring ethicaldecisions. (Evaluate)D. LeadershipPrinciples andTechniques- Describe and apply various principles and techniques fordeveloping and organizing teams and leading quality initiatives.(Analyze)E. FacilitationPrinciples andTechniques- Define and describe the facilitator’s role and responsibilities on ateam. Define and apply various tools used with teams, includingbrainstorming, nominal group technique, conflict resolution, forcefield analysis, etc. (Analyze)F.CommunicationSkills- Describe and distinguish between various communicationmethods for delivering information and messages in a variety ofsituations across all levels of the organization. (Analyze)G. CustomerRelations- Define, apply, and analyze the results of customer relationmeasures such as quality function deployment (QFD), customersatisfaction surveys, etc. (Analyze)CQE - ASQ Certified Quality Engineerpg. 3

CQE Sample Questions and Exam Summary- Define, select, and apply various techniques including supplierH. Supplierqualification, certification, evaluation, ratings, performanceManagementimprovement, etc. (Analyze)I. Barriers toQualityImprovement- Identify barriers to quality improvement, their causes andimpact, and describe methods for overcoming them. (Analyze)II. The Quality System (15 Questions)A. Elements ofthe QualitySystem- Define, describe, and interpret the basic elements of a qualitysystem, including planning, control, and improvement, fromproduct and process design through quality cost systems, auditprograms, etc. (Evaluate)- Identify and apply quality system documentation components,B. Documentationincluding quality policies, procedures to support the system,of the Qualityconfiguration management and document control to manage workSysteminstructions, quality records, etc. (Apply)- Define and distinguish between national and internationalstandards and other requirements and guidelines, including theC. QualityMalcolm Baldrige National Quality Award (MBNQA), and describeStandards andkey points of the ISO 9000 series of standards and how they areOther Guidelinesused. [Note: Industry-specific standards will not be tested.](Apply)1. Types of audits- Describe and distinguish between various types of quality auditssuch as product, process, management (system), registration(certification), compliance (regulatory), first, second, and thirdparty, etc. (Apply)2. Roles and responsibilities in audits- Identify and define roles and responsibilities for auditparticipants such as audit team (leader and members), client,D. Quality Auditsauditee, etc. (Understand)3. Audit planning and implementation- Describe and apply the steps of a quality audit, from the auditplanning stage through conducting the audit, from the perspectiveof an audit team member. (Apply)4. Audit reporting and follow-up- Identify, describe, and apply the steps of audit reporting andfollow-up, including the need to verify corrective action. (Apply)- Identify and apply COQ concepts, including cost categories, dataE. Cost of Qualitycollection methods and classification, and reporting and(COQ)interpreting results. (Analyze)F. Quality- Identify and define key elements of a training program,CQE - ASQ Certified Quality Engineerpg. 4

CQE Sample Questions and Exam SummaryTrainingincluding conducting a needs analysis, developing curricula andmaterials, and determining the program’s effectiveness. (Apply)III. Product and Process Design (25 Questions)A. Classificationof QualityCharacteristics- Define, interpret, and classify quality characteristics for newproducts and processes. [Note: The classification of productdefects is covered in IV.B.3.] (Evaluate)- Identify sources of design inputs such as customer needs,regulatory requirements, etc., and how they translate into designconcepts such as robust design, QFD, and Design for X (DFX,B. Design Inputswhere X can mean six sigma (DFSS), manufacturability (DFM),and Reviewcost (DFC), etc.). Identify and apply common elements of thedesign review process, including roles and responsibilities ofparticipants. (Analyze)C. TechnicalDrawings andSpecifications- Interpret technical drawings including characteristics such asviews, title blocks, dimensioning, tolerancing, GD&T symbols, etc.Interpret specification requirements in relation to product andprocess characteristics. (Evaluate)D. DesignVerification- Identify and apply various evaluations and tests to qualify andvalidate the design of new products and processes to ensure theirfitness for use. (Evaluate)1. Predictive and preventive maintenance tools- Describe and apply these tools and techniques to maintain andimprove process and product reliability. (Analyze)2. Reliability and maintainability indices- Review and analyze indices such as, MTTF, MTBF, MTTR,availability, failure rate, etc. (Analyze)MTTF, MTBF, MTTR,E. Reliability and availability, failure rate, etc. (Analyze)Maintainability3. Bathtub curve- Identify, define, and distinguish between the basic elements ofthe bathtub curve. (Analyze)4. Reliability/safety/hazard assessment tools- Define, construct, and interpret the results of failure mode andeffects analysis (FMEA), failure mode, effects, and criticalityanalysis (FMECA), and fault tree analysis (FTA). (Analyze)IV. Project Management (32 Questions)A. Tools- Define, identify, and apply product and process control methodssuch as developing control plans, identifying critical control points,developing and validating work instructions, etc. (Analyze)B. Material1. Material identification, status, and traceability- Define and distinguish these concepts, and describe methods forCQE - ASQ Certified Quality Engineerpg. 5

CQE Sample Questions and Exam SummaryControlapplying them in various situations. [Note: Product recallprocedures will not be tested.] (Analyze)2. Material segregation- Describe material segregation and its importance and evaluateappropriate methods for applying it in various situations.(Evaluate)3. Classification of defects- Define, describe, and classify the seriousness of product andprocess defects. (Evaluate)4. Material review board (MRB)- Identify the purpose and function of an MRB and makeappropriate disposition decisions in various situations. (Analyze)C. AcceptanceSampling1. Sampling concepts- Define, describe, and apply the concepts of producer andconsumer risk and related terms, including operatingcharacteristic (OC) curves, acceptable quality limit (AQL), lottolerance percent defective (LTPD), average outgoing quality(AOQ), average outgoing quality limit (AOQL), etc. (Analyze)2. Sampling standards and plans- Interpret and apply ANSI/ ASQ Z1.4 and Z1.9 standards forattributes and variables sampling. Identify and distinguishbetween single, double, multiple, sequential, and continuoussampling methods. Identify the characteristics of Dodge-Romigsampling tables and when they should be used. (Analyze)3. Sample integrity- Identify the techniques for establishing and maintaining sampleintegrity. (Analyze)1. Measurement tools- Select and describe appropriate uses of inspection tools such asgage blocks, calipers, micrometers, optical comparators, etc.D. Measurement (Analyze)and Test2. Destructive and nondestructive tests- Distinguish between destructive and nondestructivemeasurement test methods and apply them appropriately.(Analyze)E. Metrology- Identify, describe, and apply metrology techniques such ascalibration systems, traceability to calibration standards,measurement error and its sources, and control and maintenanceof measurement standards and devices. (Analyze)- Calculate, analyze, and interpret repeatability and reproducibilityF. Measurement(Gage R&R) studies, measurement correlation, capability, bias,System Analysislinearity, etc., including both conventional and control chart(MSA)methods. (Evaluate)CQE - ASQ Certified Quality Engineerpg. 6

CQE Sample Questions and Exam SummaryV. Continuous Improvement (30 Questions)- Select, construct, apply, and interpret tools such as 1)A. Quality Control flowcharts, 2) Pareto charts, 3) cause and effect diagrams, 4)Toolscontrol charts, 5) check sheets, 6) scatter diagrams, and 7)histograms. (Analyze)- Select, construct, apply, and interpret tools such as 1) affinityB. Qualitydiagrams, 2) tree diagrams, 3) process decision program chartsManagement and (PDPC), 4) matrix diagrams, 5) interrelationship digraphs, 6)Planning Toolsprioritization matrices, and 7) activity network diagrams.(Analyze)C. ContinuousImprovementTechniques- Define, describe, and distinguish between various continuousimprovement models: total quality management (TQM), kaizen,Plan Do-Check-Act (PDCA), six sigma, theory of constraints(TOC), lean, etc. (Analyze)D. CorrectiveAction- Identify, describe, and apply elements of the corrective actionprocess including problem identification, failure analysis, rootcause analysis, problem correction, recurrence control, verificationof effectiveness, etc. (Evaluate)E. PreventiveAction- Identify, describe, and apply various preventive action toolssuch as error proofing/poka-yoke, robust design, etc., andanalyze their effectiveness. (Evaluate)VI. Quantitative Methods and Tools (43 Questions)1. Types of data- Define, classify, and compare discrete (attributes) andcontinuous (variables) data. (Apply)2. Measurement scales- Define, describe, and use nominal, ordinal, interval, and ratioscales. (Apply)3. Data collection methods- Describe various methods for collecting data, including tally orA. Collecting and check sheets, data coding, automatic gaging, etc., and identifySummarizingtheir strengths and weaknesses. (Apply)Data4. Data accuracy- Describe the characteristics or properties of data (e.g., source/resource issues, flexibility, versatility, etc.) and various types ofdata errors or poor quality such as low accuracy, inconsistency,interpretation of data values, and redundancy. Identify factorsthat can influence data accuracy and apply techniques for errordetection and corr