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ROBIN SHARMA'SLITTLE BLACK BOOK FORSTUNNINGSUCCESSLITTLE BLACK BOOK FOR STUNNING SUCCESS1 ROBIN SHARMA

“People who haveachieved great successare not necessarilymore skillful or intelligentthan others. Whatseparates them is theirburning desire and thirstfor knowledge. Themore one knows, themore one achieves.” Robin SharmaCONNECT WITH mapagehttp://www.twitter.com/ robin sharmaThank you. 2011 by Robin Sharmahttp://www.robinsharma.comLITTLE BLACK BOOK FOR STUNNING SUCCESS2 ROBIN SHARMA

By International Bestselling Author Robin SharmaTHE LEADER WHO HAD NO TITLEA Modern Fable on Real Success in Business and in Life“If you want to operate at the level of ‘WOW!’ be anexceptional leader, and live life ‘full out’, buy thisbook.”Darren Hardy, publisher, SUCCESS magazineIn The Leader Who Had No Title, You Will Learn: How to work with and influence people like asuperstar, regardless of your position A method to recognize and then seizeopportunities in times of deep change The real secrets of intense innovation An instant strategy to build a great team andbecome a "merchant of wow" with yourcustomers Hard-hitting tactics to become mentally strongand physically tough enough to lead your field Real-world ways to defeat stress, build anunbeatable mind-set, unleash energy, andbalance your personal lifeRegardless of what you do within your organizationand the current circumstances of your life, the singlemost important fact is that you have the power toshow leadership.PICK UP YOUR COPY NOW!LITTLE BLACK BOOK FOR STUNNING SUCCESS3 ROBIN SHARMA

INDEXNEXT LEVEL LISTENING: 69READY MADE GREATNESS: 71THE BRILLIANCE OF DIVERSITY: 74JIM DONALD GETS IT: 77LEAD LIKE IZZY: 79BE A FINISHER: 81CARLY GETS IT: 82THE DREAM CATCHER: 84SUCCESS VIA SIMPLICITY: 86LEARN AT INTERSECTIONS: 87BE LIKE PETER (DRUCKER): 88LEVERAGE HARD RELATIONSHIPS: 90THE ONE LEAP: 93ACHIEVING LONGEVITY (AND GREATNESSIN BUSINESS): 95FOCUS TO WIN: 98BUILD YOUR POWER: 100HOW BIG ARE YOUR SHOES?: 101THE GIANT LEAP: 102A GOOD CEO: 104IT’S ALL ABOUT GROWTH: 105RESPECT YOU: 106LESS TALK MORE DO: 107THE IMPORTANCE OF BEING REMARKABLE: 108PROBLEMS ARE SERVANTS: 109NO TRY NO WIN: 111HONOR IS HIP: 112YOU’RE AN ARTIST: 113GRATITUDE FOR THE GOOD: 115READ STRANGE STUFF: 117THE COURAGEOUS QUESTION: 119LEADERSHIP IS ABOUT CLARITY: 120SOFT IS HARD: 121TO ACT IS TO LEAD: 123THE BIG QUESTION: 12413 CHALLENGES: 125WHAT IS LEADERSHIP?: 5WORLD CLASS LANGUAGE: 7WHO MADE SUCCESS A BAD WORD?: 8THE POWER OF DAILY PRACTICES: 10THE EYES OF LEADERSHIP: 13THE MYTH OF PERSONAL TRANSFORMATION: 15LIVE FULLY NOW: 17SIMPLIFY THEN FOCUS: 18HOW TO GET GOOD AT LIFE: 19YOUR FOUR MINUTE MILE: 21CALL YOUR PARENTS, KISS YOUR SPOUSE ANDHUG YOUR KIDS: 23NO TRAIN NO GAIN: 24DETACH FROM THE NOISE: 26U B ENTHUSIASTIC: 27WHY THOUGHTS SHAPE REALITY: 29IT ONLY TAKES A MINUTE: 31TELL GREAT STORIES: 33ASK, ASK, ASK THEN ASK SOME MORE: 35DO GOOD TO FEEL GOOD: 37FIND POCKETS OF PEACE: 39THIS DAY IS SPECIAL: 41FEAR AS GROWTH: 43PRACTICE THE LARRY KING RULE: 44SELL GREATLY: 47KUDOS TO WARREN BUFFET: 50WHY BE GREAT: 51ROUGH CONDITIONS BRING PRECIOUS GIFTS: 52YOUR ENVIRONMENT BECOMES YOU: 54FAIL TO WIN: 55THE IMAGINATION ECONOMY: 56DON’T FEED YOUR WEAKNESS: 58THE THING ABOUT THINGS: 59GREATNESS BY EVOLUTION VERSUS REVOLUTION:62YOU FIND WHAT YOU SEEK: 65CONVERSATIONS WITH ECCENTRICS: 67LITTLE BLACK BOOK FOR STUNNING SUCCESS4 ROBIN SHARMA

WHAT IS LEADERSHIP?Leadership has nothing to do with the title on your business card or thesize of your office. Leadership is not about how much money you makeor the clothes you wear. Leadership is a philosophy. It's an attitude. It'sa state of mind. And it's available to each one of us.Here's an example. I spend a lot of my life on airplanes and traveling soI'm hard on my luggage. The handle on my carry-on luggage brokeafter my tour of Russia a few months ago (you have to put a visit to St.Petersburg on your list of places to visit before you die). Anyway, I takethe piece in to Evex, a dealer in Toronto. The young man at thecounter treated me wonderfully and within a few days, the handle wasfixed.While in New York a week ago, the handle broke again. I assumed thatI'd have to pay for the repair when I went back into Evex. Most businessput clients through so many hurdles: if you haven't saved the receiptyou are out of luck, if you don't know who did the initial repair wecannot help you etc etc. Well Evex is different. They just get it. Theyunderstand that without treating their customers well, there is noLITTLE BLACK BOOK FOR STUNNING SUCCESS5 ROBIN SHARMA

business.When I explained that the handle broke again, the young woman atthe counter – without a moment of hesitation – apologized for theproblem I faced. She then said: “We will promise you that you will haveyour carry-on in perfect order within 3 days. And of course Sir, there willbe no charge.” No bureaucracy around needing the receipt from theprevious repair. No hassles. No issues. Just great service, with a giantsmile.This woman showed leadership. She quickly diagnosed the problem,assumed personal responsibility and made the right decision. And shewowed her customer in the process.What will you do to be the leader that you are destined tobe, today?LITTLE BLACK BOOK FOR STUNNING SUCCESS6 ROBIN SHARMA

WORLD CLASS LANGUAGELanguage offers a framework for meaning. Think about that powerfulidea for a second. We understand the world through words. The wordsyou use determine the way you perceive reality.If you call a stumbling block a “problem” or “a big mess”you will create a different emotional state within you thanif you call the issue “an opportunity” or “a challenge thatwill only make me better.”I have the privilege, as a success coach, to work with manyextraordinarily successful people from around the world.One of their core traits of greatness is that the vast majority of themunderstand the power of the word. They use world-classlanguage.Not only do they refrain from using profanities, but they use thelanguage of passion. They use the language of leadership. They usethe language of possibility. They use the language of love.LITTLE BLACK BOOK FOR STUNNING SUCCESS7 ROBIN SHARMA

WHO MADE SUCCESSA BAD WORD?Too many people believe that there's something wrong with aiming tobe really successful. I've heard it a lot these days, the suggestion that ifyou strive for success, you must not be all that concerned with makinga difference and being significant.It's almost as if being a go-getter is incompatible with beingcompassionate, socially conscious and good.Well here's my take on the “success versus significance” issue: anextraordinary life contains both.Without success, I have a sense that the best part of you will feel a littlehollow.Part of what makes us human is the hunger to realize our greatest giftsand live life fully. We were built to shine. And without significance, Ibelieve that we will feel that we have walked the planet in vain.LITTLE BLACK BOOK FOR STUNNING SUCCESS8 ROBIN SHARMA

There's nothing wrong with being an elite performer and taking thesteps required to become a remarkable success in this world.Success is actually a creative pursuit and a reflection ofhealthy self-esteem.And while you realize success, I invite you to stay devoted to elevatingthe lives you touch and leaving your world better than you found it.That's the significance piece.With both, you'll discover your greatest life.LITTLE BLACK BOOK FOR STUNNING SUCCESS9 ROBIN SHARMA

THE POWER OF DAILYPRACTICESSuccess, world-class health, internal fulfillment and sustained happinessdon't just happen. These elements of your best life are created.All too often we look at a human being playing their best game on theplaying field of life and assume they got lucky or were born into theirlofty condition.What we don't see is all the devotion and discipline that went intocrafting the extraordinary results we see.What I'm suggesting is that personal and professional greatness takeswork. I'm not someone who would ever tell you that you could get toyour dreams without having to make some sacrifices and pay the pricein terms of dedication and self-control.The best amongst us make it all look so easy. I call it The Swan Effect elite performers make personal excellence look effortless and seem tomake things happen as gracefully as a swan moves along the water.LITTLE BLACK BOOK FOR STUNNING SUCCESS10 ROBIN SHARMA

But like the swan, what you don't get to see is all the hard-work takingplace below the surface.The best way to create spectacular results in the mostimportant areas of your life is through daily practice.In my life, I have a series of practices that set me up for a great day.Yes, sometimes life sends you unexpected challenges that knock youoff track-that's just life happening. But with a series of practices to keepyou at your best, you'll stay in a positive state much more often.Practices that will lock you into your best state include a morningjournaling session where you record your feelings, thoughts, and theblessings you are grateful for.Or you may start your day with a strong workout and an eliteperformer's meal.I often listen to music for 15 minutes, as it not only energizes me, it justmakes life better. I also use success statements or affirmations to getmy mind focused.LITTLE BLACK BOOK FOR STUNNING SUCCESS11 ROBIN SHARMA

Success and joy and inner peace don't just show up. You need tocreate them.Find your series of practices, perform them with consistency. And thengo out into this beautiful world of ours and shine.LITTLE BLACK BOOK FOR STUNNING SUCCESS12 ROBIN SHARMA

THE EYES OF LEADERSHIPThe sad fact is that most people see the worst in others - they see themthrough the eyes of their own anger, fear and limitation. If someoneshows up late for a meeting, they impute a negative intent on thatperson, saying “they are so rude”.If someone makes a mistake on an expense report, they grumble “thatperson is so dishonest”. If someone mis-communicates a point, theysilently say “she's a liar”.Leaders are different.They look for the best in people.I want to be clear. I'm not suggesting that leaders do not confrontreality. Not at all. What I'm saying is that the best leaders seethrough the eyes of understanding.If someone is late, they try to get to the truth. Maybe there's a timemanagement problem to coach around or a sick child to help. Anerror on an expense account could be the result of a poor process inLITTLE BLACK BOOK FOR STUNNING SUCCESS13 ROBIN SHARMA

place or the employee's disorganization. The miscommunication mightbe all about the person communicating having weak skills in this area.An opportunity for improvement.Today, rather than looking for the worst in people, I invite you to look forwhat's best within them.Sure some people really are inconsiderate or dishonest or uncaring. Butin my experience - and I've worked with a lot of people over the years most people are good.Few human beings wake up in the morning and ask themselves: “Whatcan I do today to mess up someone else's day or undermine mycredibility?”Most of the mistakes people make are the result of a lack ofawareness. And here's the payoff for you: as you seek out the good inpeople, not only will they want to show up more fully for you, but youwill see more good in your world.LITTLE BLACK BOOK FOR STUNNING SUCCESS14 ROBIN SHARMA

THE MYTH OF PERSONALTRANSFORMATIONToo many people believe that playing their best game as a humanbeing requires them to revolutionalize their lives. And for most of us,that's a scary thought.No one wants to make massive changes to the way they think, feeland behave.Human beings love staying within the comfort zone.But guess what?In my work as a success coach with people around the world, I'verealized that lasting personal change does not require you to turn yourlife upside down.The best way to get to your greatness is through small,continuous steps-what I call the “1% Wins”.LITTLE BLACK BOOK FOR STUNNING SUCCESS15 ROBIN SHARMA

If you improve your health only 1% each day for the next 30 days, youwill see a 30% increase in that dimension of your life in only 1 month.Same for every other area of your life, from your relationships to yourcareer.Doesn't seem so scary now does it?Can you make those little improvements in the areas most in need ofimprovement?Absolutely.LITTLE BLACK BOOK FOR STUNNING SUCCESS16 ROBIN SHARMA

LIVE FULLY NOWToo many human beings postpone living.We say that we will live our best lives when we have more time or whenwe finish the pressing projects that are consuming us.We tell those around us that we will be more loving and passionatewhen things slow down.We promise ourselves that we will get into world-class physicalcondition and eat healthier food when we have a little bit more time.Yet, deep within us, each one of us knows that there willnever be a better time to live our biggest life than now.And if not today, then when?LITTLE BLACK BOOK FOR STUNNING SUCCESS17 ROBIN SHARMA

SIMPLIFY THEN FOCUSHenry David Thoreau shouted “Simplify. Simplify. Simplify” in hisbreathtakingly good book “Walden”. Nice point.One of the primary reasons that people and organizations fail to get togreatness is that they try to be too many things to too many people.I'll use the Confucius quote I often use here: “Man who chases tworabbits catches neither.”The most successful human beings are wildly focused.They have a very clear picture of what it is they want tocreate by the time they reach the end of their lives andthen they have the discipline (and courage) to stick totheir mission – saying “no” to everything that is not missioncritical.So my gentle suggestion to you is to simplify your life. Strip away all thatis unimportant – these are the things keeping you from getting to yourdreams. And then once you do your clean up, focus, focus, focus.You'll be surprise